PROFESSIONAL EXPERIENCE

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Senior Product Designer with 16+ years of experience designing complex enterprise systems, operational workflows, and scalable digital products across web and mobile platforms. Experienced in discovery-to-delivery ownership, cross-functional alignment, and AI-accelerated design workflows that improve speed, clarity, and execution.

 

Cox Automotive – Atlanta, GA
Senior UX Product Designer | Oct 2021 – Present

Lead end-to-end product design for enterprise automotive platforms, bridging complex operational workflows and digital experiences across web, mobile, and internal systems used by automotive wholesalers in both physical and digital environments. Partner closely with Product, Engineering, and Research to drive product strategy, discovery, and execution.

• Own product design from discovery through delivery for complex enterprise systems, balancing strategic direction with hands-on execution and delivery accountability

• Translate high-friction operational and physical workflows into intuitive digital experiences across web, mobile, and internal tools

• Lead qualitative research and synthesize insights into interaction models, prototypes, and scalable UX solutions that inform product direction

• Partner cross-functionally to define problems, align stakeholders, and prioritize solutions across competing business, technical, and user needs

• Integrate AI-assisted workflows (Figma Make, Claude, Copilot) to accelerate prototyping, clarify requirements, and improve cross-functional alignment and iteration speed

• Mentor designers and elevate team practices through shared standards, critique, and cross-team design alignment

 

Senior UX Interaction Designer | Dec 2017 – Oct 2021

• Conducted extensive user research, usability testing, and persona development.

• Delivered scalable solutions for automotive wholesalers; produced wireframes, site maps, and specs.

• Championed UX improvements and built alignment across teams and stakeholders.

• Co-inventor of a patent for a Graphical User Interface featuring “dashboard display icons” and an “interactive flat car” visualization to convey vehicle condition data at a glance.
   

UX Interaction Designer | Jan 2014 – Dec 2017

• Led the design of mobile/web tools supporting automotive wholesale customers.

• Collaborated across product and development teams to ensure seamless user experiences.

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Booz Allen Hamilton – Atlanta, GA
Senior UX Analyst | Apr 2013 – Jan 2014

• Led UX initiatives for federal projects including CDC’s Geospatial Research Program.

• Executed user research, prototypes, and testing; integrated findings into final solutions.

• Partnered with scientists and stakeholders to meet health and emergency system goals.

 

WebMD – Atlanta, GA
Creative Manager | Nov 2010 – Jan 2013

Managed design and implementation of user-centered solutions for multimillion-dollar pharmaceutical and Consumer Package Goods sponsored programs across U.S. and U.K. desktop and mobile sites, ensuring alignment with client goals and brand standards.

• Led user-centered design efforts, including persona development, card sorting, user journeys, wireframes, and storyboards for interactive and social products.

• Served as liaison between internal teams (Marketing, Product, WebMD Magazine, Creative) to ensure brand consistency, including product naming, visual design, and re-skinning initiatives.

• Managed and mentored a team of 7+ designers; led weekly meetings, creative workshops, and performance planning aligned with corporate objectives.

• Maintained compliance with FDA pharmaceutical and CPG branding guidelines; developed and delivered ongoing team and company training.

• Analyzed program metrics to recommend UX and visual improvements driving better client outcomes.

• Key stakeholder in discovery and rollout of new internal process software; led departmental training and change management.

 

Art Director | Mar 2007 – Nov 2010

• Managed the visual execution of sponsored content for WebMD’s consumer site.

• Created internal design processes and trained junior designers.

• Forecasted creative resource needs across multi-platform campaigns.

 

iinteg – Atlanta, GA
Senior E-Learning Freelance Designer | Dec 2001 – 2020

Design and develop interactive e-learning modules and training interfaces for Fortune 500 clients, leveraging intuitive navigation and engaging visuals to enhance learner retention and drive measurable improvements in user engagement.

• Created multimedia learning modules using Flash and integrated graphics to support educational objectives and assessments for clients such as Philips, Marriott, Caterpillar, and Sysco.

• Developed corporate identities and websites, establishing consistent branding and visual standards.

• Produced marketing collateral and digital assets to support client branding and communications.

• Measured and optimized end-user utilization of Internet and Intranet training platforms, ensuring client goals were met or exceeded.

 

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EDUCATION

University of Georgia - Bachelor of Fine Arts

The Art Institute of Atlanta - Associate Degree in Website Design & Administration
Presidential Honor Roll

 

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CORE COMPETENCIES

• UX Research & Product Design

• User-Centered Design

• Wireframes & Prototyping

• Brand Strategy & Marketing

• Strategic & Conceptual Thinking

• Mentorship & Team Leadership

 

 

TOOLS & TECHNICAL SKILLS