PROFESSIONAL EXPERIENCE

​

Cox Automotive – Atlanta, GA
Lead UX Architect | Oct 2021 – Present

​Design lead for automotive wholesale vehicle information products across physical auctions, web, mobile, and internal tools, supporting over 500K users and 80K dealerships.

• Contributed to UX strategy in collaboration with cross-functional partners, ensuring business goals were grounded in user insights.

• Produced intuitive wireframes, user flows, and prototypes that advanced agile product cycles and improved usability.

• Mentored junior designers while shaping team workflows, design standards, and cross-team collaboration practices.

• Designed AI-powered interfaces that provided intelligent suggestions for vehicle damage analysis, laying the foundation for automation.

 

Senior UX Interaction Designer | Dec 2017 – Oct 2021

• Conducted extensive user research, usability testing, and persona development.

• Delivered scalable solutions for automotive wholesalers; produced wireframes, site maps, and specs.

• Championed UX improvements and built alignment across teams and stakeholders.

• Co-inventor of a patent for a Graphical User Interface featuring “dashboard display icons” and an “interactive flat car” visualization to convey vehicle condition data at a glance.
   

UX Interaction Designer | Jan 2014 – Dec 2017

• Led the design of mobile/web tools supporting automotive wholesale customers.

• Collaborated across product and development teams to ensure seamless user experiences.

​

Booz Allen Hamilton – Atlanta, GA
Senior UX Analyst | Apr 2013 – Jan 2014

• Led UX initiatives for federal projects including CDC’s Geospatial Research Program.

• Executed user research, prototypes, and testing; integrated findings into final solutions.

• Partnered with scientists and stakeholders to meet health and emergency system goals.

 

WebMD – Atlanta, GA
Creative Manager | Nov 2010 – Jan 2013

Managed design and implementation of user-centered solutions for multimillion-dollar pharmaceutical and Consumer Package Goods sponsored programs across U.S. and U.K. desktop and mobile sites, ensuring alignment with client goals and brand standards.

• Led user-centered design efforts, including persona development, card sorting, user journeys, wireframes, and storyboards for interactive and social products.

• Served as liaison between internal teams (Marketing, Product, WebMD Magazine, Creative) to ensure brand consistency, including product naming, visual design, and re-skinning initiatives.

• Managed and mentored a team of 7+ designers; led weekly meetings, creative workshops, and performance planning aligned with corporate objectives.

• Maintained compliance with FDA pharmaceutical and CPG branding guidelines; developed and delivered ongoing team and company training.

• Analyzed program metrics to recommend UX and visual improvements driving better client outcomes.

• Key stakeholder in discovery and rollout of new internal process software; led departmental training and change management.

 

Art Director | Mar 2007 – Nov 2010

• Managed the visual execution of sponsored content for WebMD’s consumer site.

• Created internal design processes and trained junior designers.

• Forecasted creative resource needs across multi-platform campaigns.

 

iinteg – Atlanta, GA
Senior E-Learning Freelance Designer | Dec 2001 – 2020

Design and develop interactive e-learning modules and training interfaces for Fortune 500 clients, leveraging intuitive navigation and engaging visuals to enhance learner retention and drive measurable improvements in user engagement.

• Created multimedia learning modules using Flash and integrated graphics to support educational objectives and assessments for clients such as Philips, Marriott, Caterpillar, and Sysco.

• Developed corporate identities and websites, establishing consistent branding and visual standards.

• Produced marketing collateral and digital assets to support client branding and communications.

• Measured and optimized end-user utilization of Internet and Intranet training platforms, ensuring client goals were met or exceeded.

 

​

EDUCATION

University of Georgia - Bachelor of Fine Arts

The Art Institute of Atlanta - Associate Degree in Website Design & Administration
Presidential Honor Roll

 

​

CORE COMPETENCIES

• UX Research & Product Design

• User-Centered Design

• Wireframes & Prototyping

• Brand Strategy & Marketing

• Strategic & Conceptual Thinking

• Mentorship & Team Leadership

 

 

TOOLS & TECHNICAL SKILLS